If you do not receive confirmation or invoice emails mainly due to spam filters etc. Your satisfaction is important to us. You can return your item within 14 days along with original pack, if it does not matches with our description or manufacturing defects. Before returning a product make sure an item should not been used, tamper or any alteration done on it. If so we won’t take the product back. Communicate with us before filing any dispute & returning the product. Kindly check the photos and description carefully as it is the exact thing you are going to receive. The product you will get same as per shown in the design (listing). All the claim/rules are with respect to Surat/India jurisdiction. We are not responsible for any Custom Problems/Delays as nobody has any control over it. 99.99% time we have solutions. So its better for us to communicate for faster and better resolutions to any dispute. We assure you to give a satisfactory resolution to it. The item “3.25Ct Cushion Cut White Diamond Two Tone Engagement Ring in Real 14K White Gold” is in sale since Thursday, November 7, 2019. This item is in the category “Jewelry & Watches\Engagement & Wedding\Engagement Rings\Diamond”. The seller is “jewelrys-hub” and is located in Surat, GUJARAT. This item can be shipped worldwide.